Terms and conditions

Terms of Website Use

1. Background to these terms

These terms of website use together with our privacy policy constitute a legally binding agreement between you and us and explain the terms on which you may make use of our websites www.onethought.com and www.onethoughtonline.com (our site). References to ‘One Thought’ or ‘us’ mean One Thought Limited, a company incorporated in England and Wales with registered number 7285196 and registered address of Central Working Paddington, 2 Kingdom Street, London W2 6BD. Our VAT number is 115 2414 47.

Use of our site includes accessing, browsing, or registering to use our site. By clicking “accept” on our registration page, you are indicating that you have read and accepted these terms of website use and the documents referred to in them, such as the privacy policy. Our privacy policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

If you subscribe to our site through a corporate or other group arrangement, the words “you” or “your” may apply to each Subscriber of your corporate or other group arrangement account. This does not apply to references to notices or other communications from us or to payment and renewal matters.

Please read these terms of website use carefully before you start to use our site, as they will apply to your use of our site. We recommend that you print a copy of this for future reference. By using our site, you confirm that you accept these terms of website use and that you agree to comply with them.

If you do not agree to these terms of website use, you must not use our site.

We change these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 18th January 2023.

2. Use of our site

We may suspend or withdraw our site in the future. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

3. Important disclaimer

The content on our site is provided for general information only. The site and all information included on the site is not tailored for you or any specific person and should never be used as a substitute for our bespoke advice. It is not intended to amount to advice on which you should rely. You should not treat any opinions or views expressed on our site as a recommendation to take any particular course of action. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Should you take any such action or decision based on information on the site, you do so entirely at your own risk.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. We do not guarantee that our site, or any content on it, will be free from errors or omissions.

4. Your account and use of your password

Some features of our site (notably, most of our video content) are available to you only if you are a paid subscriber, either via an individual or a corporate subscription (a Subscriber).

If you are not a Subscriber, you may browse all areas of the site that are not limited to Subscribers only.

When you register as a Subscriber, you will be asked to provide a username, password and/or other piece of information as part of our security procedures. You must treat such information as confidential. In particular, you are responsible for the privacy and safety of your password and you agree not to disclose it to a third party. You must keep your account details safe.

By becoming a Subscriber (i) you agree to immediately notify us of any unauthorised use of your password, (ii) you warrant that all information provided by you (whether at time of registration or afterwards) is accurate, true and complete at the time it is given; (iii) you consent to the use of electronic means to provide you with any notices given pursuant to these terms of website use, and (iv) you consent to the use of electronic records to store information related to our site or terms of website use.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of website use.

Important: if you know or suspect that anyone other than you knows your username or password, you must promptly notify us at info@onethought.com.

Your subscription is for a period of 12 months, unless (a) you cancel your subscription prior to the automatic renewal taking place, or (b) you subscribe to our site through a corporate or other group arrangement whose terms differ.

As a Subscriber, you must provide a valid payment method and other payment information at the time of purchase or a valid corporate code issued by us to your organisation. Please refer to Fees, Automatic Renewal and Termination below for further billing information.

5. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us. This includes but is not limited to the use of web crawlers or otherwise indexing our site, particularly our subscription content, without our permission.

You must instruct all persons who access our site through your internet connection to comply with these rules.

If any pages or content are permitted to be downloaded from our site, for example as part of our paid subscription, you agree to not modify the digital copies of any materials you have downloaded in any way. In all circumstances, you agree not to use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

If you print off, copy or download any part of our site in breach of these terms of website use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

6. Our responsibility for loss or damage suffered by you

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied. We will not be liable to any user (nor, in the case of a corporate subscription, the company that is party to that subscription) for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our site;
use of or reliance on any content displayed on our site;
business interruption;
loss of profits, sales, business, or revenue;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources. We will not be liable for any loss or damage that may arise from your use of them.

7. Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial of service attack. By breaching this provision, you may commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

8. Your rights

If we introduce the ability for users to upload or post content to the site, if and when you upload or post such content, you grant the following licenses to us:

to modify, electronically reproduce and distribute, and publicly perform and display the content on our site;
to reproduce and distribute through any media now known, or hereafter developed, excerpts of the content in advertisements for, and in marketing and promotional materials related to, our site.

9. Linking to our site

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the homepage.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact info@onethought.com.

10. General

Applicable Law: These terms, including their subject matter and formation, are governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction.

Severability and Waiver: If any provision of these terms of website use is held to be invalid or unenforceable, the remaining provisions will continue to be of full force and effect. Our election not to enforce (immediately or otherwise) any right or provision of these terms of website use will not constitute a waiver of such right or provision.

11. Contact us

To contact us, please email info@onethought.com

Thank you for visiting onethought.com.